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Website Development > CRM And Sales Tools
Customer Relationship Management (CRM) is a broad term that covers concepts used by organizations to manage their relationships with customers, including collecting, storing and analyzing customer information.  Focus on customers value is key to a successful CRM strategy. Different customers have to be treated differently. Variables like customers ranking, actual value and potential value are strategy drivers.

Results 1 - 25 of 134 matches Sort Results By : Published Date | Title | Company name

Sales Intelligence: The Secret to Sales Nirvana One Source

by One Source , Nov 20, 2009

This benchmarking report examines how best-in-class sales organizations incorporate sales intelligence into their sales efforts to produce tangible gains in productivity and revenue generation. By offering practical tips on using sales intelligence and addressing some barriers to sales productivity, readers will gain actionable insights from this informational paper.

A Solution to Poor Lead Quality Solution Publishing

by Solution Publishing , Nov 10, 2009

In point of fact, a lead that does not result in a sale has negative value to the company since resources must be spent to determine its futility. In this whitepaper we have endeavored to demonstrate a technological method to predict a lead's probability of becoming a sale. Download this free whitepaper to learn how to improve your lead quality.

Successful project management. How to manage projects more efficiently using online meetings Netviewer

by Netviewer , Nov 09, 2009

Whether your business is medium-sized or a conglomerate: Now more than ever, projects are a part of our everyday work, characterized by changing tasks, flexible working groups and the participation of external specialists. Project managers increasingly face the challenge of having to motivate and direct geographically distributed teams.

15 Trade Secrets of Email Service Providers: What you need to know before choosing an ESP Net Atlantic

by Net Atlantic , Nov 05, 2009

Net Atlantic's whitepaper, "15 Trade Secrets of Email Service Providers" uncovers the details behind email service providers (ESPs) and their practices. It highlights the differences between an email marketing server and a static web server, the methods used to avoid sending SPAM, and how ESPs achieve and maintain high deliverability rates. Marketers should know these secrets before embarking on an email marketing strategy, or entering into a deal with an ESP.

Lead Generation Webinar-on-Demand - Lead Generation for the Complex Sale eMedia

by eMedia , Oct 27, 2009

You can probably name a number of ways to generate leads for your organization. Here's the catch - some produce high-quality, high-value opportunities and some are just dead ends. In this economy no single tactic is going get the job done, particularly in a complex sale.

Email Automation: Do More With Less-A Knowledge Marketing Whitepaper Knowledge Marketing

by Knowledge Marketing , Oct 22, 2009

Automated email marketing programs lighten the load on today's marketers and ensure communication with prospects at the precise moment, with a targeted message. Knowledge Marketing offers their guide to creating one-to-one messaging with relevant and timely content that is fully automated. Learn more today!

Online Marketing Best Practices: Going Beyond the Email Blast to Promote a Rich Customer Experience Aprimo

by Aprimo , Oct 21, 2009

In today's challenging economic climate, marketing teams are under increasing pressure to maximize return on investment (ROI) while improving customer satisfaction, reducing churn, and ultimately driving revenues. As a result, many companies are trying to adjust marketing approaches and processes.

Managing Your Social Presence: A Marketer's Guide for Managing Social Media Direct Message Lab

by Direct Message Lab , Oct 20, 2009

Participation in social media has become a necessity. Done properly, social media can deliver new users, drive revenue and increase engagement. DML has asked its partners to share their approach to social media from a strategic standpoint and the day-to-day mechanics of managing their social presence.

Executives in a Career Transition- A Resource to Finding a Business Franchise MatchPoint

by MatchPoint , Oct 20, 2009

Executives use MatchPoint because they want to transition from the workforce into business ownership. MatchPoint Network offers it's complimentary services of providing expert guidance through the process of finding the right franchise business for you. Owning their own business allows executives to make their own choices and stay in control of their own future.

The Medical Practice of the Future: Competitively positioning your products and services. Medical Group Management Association (MGMA)

by Medical Group Management Association (MGMA) , Oct 12, 2009

In this highly informative piece, authors Cynthia L. Dunn, RN, FACMPE and Rosemarie Nelson, MS, healthcare industry leading experts and principal consultants for the MGMA Health Care Consulting Group (www.mgma.com/consulting) have composed an in-depth look at the medical practice of the future that will allow you to learn about the following.

Is Your Web site Killing Customer Confidence? How to Inspire Trust in Your Web site TRUSTe

by TRUSTe , Oct 01, 2009

Your Web site's privacy policy can be a key factor in a customer's decision to do business with you, and it is vital to ensuring you don't run afoul of your online legal and regulatory responsibilities. Need more reasons? Read on.

How to Reduce Shopping Cart Abandonment TRUSTe

by TRUSTe , Sep 16, 2009

Download this TRUSTe whitepaper to learn more about: Why shoppers abandon the checkout process; The pitfalls to ignoring this problem; Easy ways to create an attractive website for great customer relationship

Step into Sage SalesLogix through demo geared to your role Sage SalesLogix

by Sage SalesLogix , Sep 15, 2009

Your highest priority is to grow your business, and your business tools should help you achieve that goal. Sage SalesLogix provides a complete view of customer interactions across sales, marketing, customer service, and support so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities.

Considering CRM solutions? First understand CRM best practices Sage SalesLogix

by Sage SalesLogix , May 28, 2009

Before committing to a CRM purchase and implementation, it's good to know the experience of those who have already "been there, done that." It can save time and prevent costly missteps.

Beyond Opens & Clicks: 5 email metrics to boost results and prove your worth SilverPop Engage

by SilverPop Engage , May 19, 2009

While email marketing is clearly effective, marketers are being called upon to do a better job of engaging recipients, communicating with them and learning what messages they actually look forward to receiving. And a key step in this process is to take measure of your customers and prospects. Learn more today!

Successfully extend CRM to your mobile workforce Sage SalesLogix

by Sage SalesLogix , Apr 03, 2009

Workforce mobilization has become a key competitive requirement for most organizations. However, enabling mobility is more than just providing laptops and mobile phones to users and sending them out into the field. It's about selecting the appropriate technologies and developing the right user experience.

Email Delivery Rates Above 95%: 16 Must Dos to Make It Happen SilverPop Engage

by SilverPop Engage , Mar 23, 2009

This Silverpop white paper lays out the 16 Deliverability “Must Dos” that will give you measurable improvement in the number of messages delivered correctly to subscribers’ inboxes. You’ll also find an explanation of basic concepts, a resource section and links to more information at the Silverpop Web site and from other deliverability authorities.

CRM: A Business Imperative for Companies during the Global Economic Downturn Sage SalesLogix

by Sage SalesLogix , Feb 10, 2009

The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities-despite the most challenging market conditions.

Win more customers with CRM in social media Sage SalesLogix

by Sage SalesLogix , Oct 24, 2008

Did you know that most Americans believe companies should have a presence in social media?* That means most of your customers and prospects expect you to be involved in social media, and will be more likely to do business with you if you are. *Cone 2008 Business in Social Media Study

TRUSTe Success Story: Audible.com. Increasing Consumer Engagement & Transactions TRUSTe

by TRUSTe , Oct 20, 2008

TRUSTe sealholder Audible.com employed multivariate testing with Offermatica, a leading online business optimization organization, to optimize their Web site. In the first round of testing, Audible and Offermatica wanted to determine the top factors that influenced conversion, and in the second round of testing they sought to increase order value. Optimization of Web pages for testing included placement of various elements into different slots; locations or regions on the page.

Your Reputation Holds the Key to Deliverability WhatCounts

by WhatCounts , Oct 26, 2009

Twenty percent of legitimate email never reaches the inbox. Blame the ISPs' ongoing fight against spam-and then, look in the mirror. Today, your sending practices play the major role in determining whether or not your email makes it to the inbox.

Increasing Revenues by Optimizing Emailing Practices with Online Buyers WhatCounts

by WhatCounts , Oct 26, 2009

Once a customer has bought something from you, they are more likely to buy again. This is just as true for online marketing as for bricks-and-mortar retailing. It's worth considerable effort to keep these recent customers happy. Not only do you want them to buy again, you want them to be pleased enough to spread the word about their great experiences and become brand ambassadors.

Creating Great Subscriber Experiences: Are Marketers Relationship Worthy? WhatCounts

by WhatCounts , Oct 26, 2009

Email marketing is a lot like dating. The marketer tries hard to be seen as an enticing match by the potential subscriber. He offers attractive benefits (best selection! free shipping! fascinating articles!) which the subscriber examines, assessing the possibilities. The subscriber enters into a budding relationship with the expectation that each conversation with the marketer should be interesting and relevant enough to be worth their precious time.

Top Email Best Practices in Social Media and Email Marketing Tactics WhatCounts

by WhatCounts , Oct 22, 2009

As technology and services in email marketing expand, marketers are beginning to have more options than ever before. Goodmail Systems recently conducted a study of top e-retailers to see how these companies have adopted social networking in their email campaigns.

Salesforce CRM Mobile Implementation Guide Salesforce.com

by Salesforce.com , Oct 22, 2009

This 34 page guide readies you for a Salesforce Mobile rollout. Salesforce Mobile helps your mobile teams succeed by keeping them in touch with the latest data, whenever and wherever they need it, directly from mobile devices. With Salesforce Mobile, field professionals are prompted to log information directly in Salesforce or AppExchange apps immediately after important customer calls, emails, and appointments, so critical information is logged in near real time.

 
Results 1 - 25 of 134 matches Sort Results By : Published Date | Title | Company name
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